Acer trains tomorrow's techies today.
Read this success story to learn how Acer's Repair Certification eLearning Program at one high school in Texas, is providing students with real-world, college and career readiness skills, while enabling the school's Technology Help Desk to support thousands of students and educators who rely on Acer Chromebooks for teaching and learning.
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What is the Technology Help Desk at Lake Belton High School?
The Technology Help Desk at Lake Belton High School (LBHS) plays a crucial role in supporting over 2,100 students and educators by providing assistance with educational technology, including Acer Chromebooks, projectors, and printers. The desk is staffed by certified student technicians, known as 'Techsperts,' who gain real-world skills while helping to maintain and repair devices used for teaching and learning.
How does the Acer Service eLearning Repair Program benefit students?
The Acer Service eLearning Repair Program offers students at LBHS the opportunity to gain practical skills through an 8-hour self-paced online course that covers basic hardware repairs for Acer devices. Upon completion, students earn certification as 'Techsperts,' allowing them to work at the Technology Help Desk. This experience not only enhances their technical abilities but also fosters interest in college and career paths.
What is the future outlook for the Technology Help Desk program?
Looking ahead, the Technology Help Desk program at LBHS aims to expand its reach and involve more students. With the district's enrollment projected to grow from 13,000 to 16,000 by 2030, the demand for technical support will increase. The program has already proven beneficial for students, helping them develop skills and stay engaged in their education, and there are plans to continue enhancing this initiative.
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